Our solutions and services

Our solutions and services cover the entire digital cycle: design, development, deployment.

Icon sustainable app

Responsible e-commerce

  • Sites selling refurbished products
  • Integration with your physical stores
  • Connection to marketplaces
GlobalCare logo

GlobalCare SaaS platform

  • Management and automation of returns
  • Repairs and after-sales service with optimal traceability
  • Learn more about GlobalCare
Icon Repair

Repair
Tools

  • Mobile diagnostic applications
  • Online spare parts sales
  • Repair tracking
Icon Buy and Sell

Buy back
and resale

  • Automated valuation platforms
  • Customer returns & trade-in management
  • Unsold stock recovery
Icon Data analysis


Data analysis

  • Performance monitoring
  • Inventory optimization
  • Predictive maintenance
Photos of CDL employees in a meeting with a client

Our agile and responsible approach

Our approach is based on three pillars: sustainable digital solutions, designed to be accessible and environmentally friendly; an agile methodology with continuous deployment for greater responsiveness; and responsible innovation that introduces new technologies that are simple, efficient and tailored to the circular economy sector.

Our technologies

FrontEnd icon

Front-End Development

We design and optimize modern, intuitive interfaces that engage your users and make every interaction enjoyable.

React

Astro

Angular

BackEnd icon

Development
Back-End

We develop robust and secure systems to ensure the performance, continuity and scalability of your applications.

Node

API Platform

MySQL

PostegreSQL

ElasticSearch

MongoDB

Redis

OAuth2

E-Commerce icon

E-Commerce Solutions

We design high-performaning online stores to boost your sales and provide a seamless customer experience.

Magento

Stripe

CMS icon

CMS
& Content Management

We simplify content management to ensure your content is always up-to-date, relevant, and visible to your customers.

WordPress

Strapi

Design icon

Design
& Prototyping

We create visually appealing mock-ups and designs that captivate your users at first glance and streamline project validation.

Figma

Adobe Suite

Data Analyse icon

Data
& Analytics

We provide clear analyses and precise dashboards to guide your strategic decisions with confidence.

BDD Posgres

SQL

ETL Dataservices

Power BI

Power Automate

Power Apps

Monitoring icon

Supervision
& Performance

We provide real-time monitoring to ensure your systems’ availability, performance, and security, with precise alerts and clear dashboards.

Grafana

Prometheus

DevSecOps icon

DevSecOps
& Integrated Security

We integrate security right from the design stage to protect your applications and data throughout the development cycle, with secure, automated deployments.

GitLab CI

Helm

Kubernetes

Docker

Our references

#Nespresso Spare Parts

Store dedicated to the sale of Nespresso spare parts

E-commerce site (French/English) for the marketing and distribution of over 2,500 official spare parts and accessories direct from the manufacturer Nespresso, for professional and private coffee machine ranges. This specialized boutique is supported by Cordon Group Group's "Mespiècesdétachées.com" sales platform.

 

Responsible consumption

The mespiecesdetachees.com website and this activity, managed for the Nespresso product range in France, Germany and Belgium, promotes responsible consumption by enabling coffee machines to be repaired rather than replaced, thereby extending their lifespan and reducing electronic waste.

 

Technologies

Magento, SAP, JIRA Service Management

nespresso.mespiecesdetachees.com

#Bouygues Mobile Diagnosis

Online mobile diagnostic assistance solution

Mobile diagnostic tool to assist or guide the user in case of technical problems with his smartphone. Integration of this problem-solving solution into the Bouygues Telecom support site.

 

Responsible consumption

Provide real-time, 24/7 assistance to a user who encounters a problem with their smartphone. Avoid unnecessary returns to after-sales service and reduce the associated carbon footprint.

 

Technologies

Front-End React, Back-End Symfony, Redux

bouyguestelecom.fr/diagnosis

#Hexa-Mounts digital redesign

Brand transition and overhaul of the digital and E-Commerce ecosystem

C-Digital Labs supported hexa mounts (French distributor of RAM-Mounts brand brackets and accessories) in all operations linked to its change of digital identity: overhaul of the e-commerce ecosystem, updating of content, customer paths and communication channels, agile coordination of teams to guarantee continuity of service, with no impact on business.

Responsible consumption

Capitalize on existing architecture to limit costly redesigns and reduce the overall carbon footprint of such an operation. This enabled the hexa mounts team to reconcile efficiency and digital restraint.

 

Technologies

Magento, Trustpilot, Mailjet

hexa-mounts.fr

#BTBD Brand License

After-sales management portal for brand-licensed smartphones

The BTBD-LM (Brand License) portal allows Bouygues Télécom Business and Distribution account managers to manage after-sales activities (SAV, PMS, Withdrawal) generated by the sale of mobiles under Brand Licenses (Crédit Mutuel Mobile, CIC Mobile, NRJ Mobile, Auchan Télécom, Cdiscount Mobile).

 

Responsible consumption

Repairing broken or malfunctioning smartphones instead of throwing them away helps reduce waste. Today, each French person produces more than 1kg of waste per day. Repairing gives the device a second life and extends its operational lifespan.

 

Technologies

Front-End React, Back-End Symfony, API Platform, IAM Keycloak

btbdlm.cordongroup.com

#Mobiltron

Mobiltron website redesign

Development of a modern, high-performance showcase website for Mobiltron, a major player in logistics, highlighting its expertise and services to its target audience (SMEs, ETIs, and large corporations). The site highlights Mobiltron's complete offering, from reception to dispatch in France and internationally, optimizing supply, delivery, and logistics costs.

Responsible consumption

In line with Mobiltron’s core business of responsible logistics, its new website was developed with eco-responsibility in mind, using Strapi and Astro technologies to streamline pages and create a high-performance, accessible, and energy-efficient site.

Technologies

Figma, Strapi, Astro

Mobiltron.com

#Philips Emergency Care

International sales platform for Philips Emergency Care defibrillators

Philips Emergency Care offers a wide range of automated external defibrillators (AEDs) that help both professional and first-time rescuers save lives every day. The international sales platform for Philips Emergency Care AEDs includes seven dedicated e-commerce sites and an integrated Zendesk customer support platform.

 

Responsible consumption

Philips defibrillators enable everyone to act quickly in the event of a cardiac arrest, promoting citizen autonomy and equitable access to emergency care. This approach aligns with our social responsibility by making medical equipment both accessible and easy to use.

 

Technologies

Magento, Zendesk, JIRA Service Management, Looker Studio

aedshop.philips.com

#L'Oréal after-sales service platform

L'Oréal's sustainable after-sales service platform for its "Augmented Beauty" range

To coincide with the launch of two premium technological innovations, Hairlight Pro and Colorsonic, L'Oréal is offering a sustainability-oriented after-sales platform for the first time. Deployment is already underway in France, Canada and the United States, with European expansion in progress. This after-sales service platform was implemented using the GlobalCare SaaS solution.

 

Responsible consumption

Priority is given to repairing and upgrading, rather than systematically replacing defective products in L'Oréal's new "Augmented Beauty" range.

 

Technologies

GlobalCare SaaS platform, Figma, API Rest

loreal.sbeglobalcare.com

#Cadaoz Repair

E-commerce website for cell phone repair services

Design of an online shopping experience for smartphone repair services (batteries, screens, rear cameras, speakers, charging connectors), with a choice of reconditioned parts Cadaoz, or original manufacturer parts.

 

Responsible consumption

Repairing broken or malfunctioning objects rather than throwing them away reduces waste. Today, each French person produces more than 1kg of waste per day. Repairing gives a second wind, a new life to the object and thus prolongs its life.

 

Technologies

Magento 2, ERP SAP, Stripe payment solution.

repair.cadaoz.com

#Free Assistance

Web-based mobile diagnostic assistance platform

Diagnostic tool to assist or guide the user in case of a proven failure on his mobile. Integration of this problem-solving platform into the Free support site.

 

Responsible consumption

Provide real-time, 24/7 assistance to a user who encounters a problem with their smartphone. Avoid unnecessary returns to after-sales service and reduce the associated carbon footprint.

 

Technologies

Front-End WebComponent React, Back-End Symfony, Monitoring Grafana/Prometheus

 

assistance.free.fr/my-mobile

#Orange Program "Re"

Data reporting for the follow-up of the " Re " program Orange : Buyback / Recycle / Reconditioned

Economic and carbon tracking of smartphones marketed by Orange. Measuring repair costs and tracking inventory/sales force to inform the choice of product/range direction in the "Re" circular economy program.

 

Responsible consumption

Accelerate the collection of mobiles and develop the reconditioned market.

 

Technologies

PowerBI, ETL DataServices

orange.fr/program-re

#Fairphone Buyback

European online smartphone buyback platform

Design and implementation of a partnership web application between Fairphone and Cadaoz allowing Fairphone customers to get a quote on their old phone and receive its value as a Fairphone gift card.

 

Responsible consumption

In France and Germany alone, up to 300 million phones are hibernating in drawers. Giving them a new life saves resources and reduces electronic waste.

 

Technologies

Symfony / React

shop.fairphone.com/recycle

#PACIFICA Insurance Portal

Pacifica customer claims management portal on their smartphones

Cordongroup B2B platform enabling PACIFICA (Crédit Agricole Assurances' property and casualty insurance subsidiary) business managers to track and manage claims from their insured customers via their smartphones (theft and damage insurance): Viewing claims files, delegated decision-making, document storage, circular activity reporting.

 

Responsible consumption

This platform promotes more responsible consumption by digitizing claims management, reducing unnecessary logistics flows when cases are not accepted, reducing paper consumption, and encouraging repair rather than systematic replacement of smartphones.

 

Technologies

Symfony, Twig, Stripe

sav.cordongroup.com

#Bouygues Télécom Data

KPI platform for logistics tracking and smartphone repair

Development and provision of smartphone repair activity management dashboards (volume of products shipped by the operator's stores, repairs carried out and quality control, re-shipments, processing times, etc.).

 

Responsible consumption

Enable and promote the refurbishment of smartphones for re-use and customer alternative in case of problems.

 

Technologies

PowerBI

#Sony Homerepair

Mobile application for home repair interventions

Mobile application for scheduling and home service for TV repair SONY. The app also allows for real-time ordering of spare parts without waiting for a return to a repair station.

 

Responsible consumption

By taking into account the direct and indirect emissions linked to the transport of a bulky product such as a television for repair, the travel and the intervention at home is a solution in the carbon footprint of these products. The information technician at hand avoids unnecessary travel too!

 

Technologies

Webdesign Adobe XD, Angular, PHP

#Airbus Repair Ticket

Extranet Repair Ticket and use of Salesforce Airbus API

Modernization of an extranet for creating return requests and tracking repairs to specialized communication terminals.

Provision of APIs for the centralized digital customer portal Airbus (SalesForce).

 

Responsible consumption

Only 44% of electrical and electronic devices that break down are repaired. New strategies to make technology sustainable are being put in place, illustrated by this activity of Cordon Electronics for Airbus SLC.

 

Technologies

PHP, Symfony, API Platform

securelandcommunications.com

#Cadaoz Marketplaces

Management of CADAOZ repackaged sales flows on marketplaces

Connection and management of the marketplaces B2C and B2B flows of the CADAOZ brand: Synchronization of catalog and pricing, downstreaming of orders in a centralized e-commerce manager.

 

Responsible consumption

Selling on marketplaces is a business in itself, selling refurbished products on marketplaces is even more so. Our know-how allows you to stay focused on your core business, to make the reconditioned alternative known and enjoyed by as many people as possible.

 

Technologies

Mirakl, Back Market, Agora, Neteven, C-Discount, ...

cadaoz.com

#Nespresso Spare Parts

Management of spare parts orders by the Nespresso Customer Relations Center

E-commerce solution allowing Nespresso Germany customer service agents to take care of spare parts orders by phone from their B2B clients (repairers and Nespresso club members) and to follow all the logistics of the order.

 

Responsible consumption

Provision of a tool for ordering repair parts and accessories and centralization of all orders and shipments in a single physical logistics point.

 

Technologies

Symfony, Sylius, CRM Dynamics

They trust us

Digitizing a help desk, conquering new alternative consumer markets or driving
repair choices through data science; our clients' projects have in common the attention paid to the user experience.